pgjili Privacy Policy – How We Handle Your Personal Data

When you register an account on pgjili, we collect basic personal details such as your full name, date of birth, email address, and mobile number. We also collect information needed to verify your identity and comply with Philippine regulations, which may include a government-issued ID. When you make deposits or withdrawals, we record transaction details including payment method information and amounts in Philippine pesos (PHP). As you use the platform, we automatically collect technical data such as your device type, browser, IP address, and session activity to help us improve performance and security. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is used solely for the purposes described in this policy and is never sold to third parties. You can review or update your personal details at any time by logging into your account or contacting our support team.

The personal information we collect is used to create and manage your account, process your transactions, and deliver the gaming services you have requested. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional updates about pgjili offers relevant to Philippines players. Technical and usage data helps us monitor platform performance, detect fraud, and improve the overall experience for all users. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors and identity verification services, but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law. We do not sell, rent, or trade your personal data to any outside party for marketing purposes. Access to your personal data within our organisation is restricted to staff who need it to perform their job functions.

pgjili uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your login credentials and payment details remain private. We store personal data on secure servers withrestricted access controls, and our systems are regularly reviewed and tested to identify and address potential vulnerabilities. We also implement account-level protections such as password hashing and session management to reduce the risk of unauthorised access to your account. While we take every reasonable precaution to safeguard your data, no system can be guaranteed to be completely secure, and we encourage you to use a strong, unique password and to keep your login details confidential. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action to protect your information.

Yes, pgjili uses cookies and similar technologies to help the platform function correctly and to improve your experience as a Philippines player. Essential cookies are required for core functions such as keeping you logged in and remembering your preferences during a session. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites. Our use of cookies is in line with applicable Philippine data privacy regulations, and we review our cookie practices regularly to ensure they remain appropriate. If you have questions about how we use cookies, please visit our FAQ page for more details.

As a registered player on pgjili, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. If you wish to withdraw your consent for us to process your data for marketing purposes, you can do so at any time by updating your account preferences or contacting our support team. You have the right to request a copy of your personal data in a portable format, and to object to certain types of processing where permitted under Philippine law. We will respond to all data rights requests within a reasonable timeframe and in accordance with the requirements of the Data Privacy Act of 2012. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For any privacy-related enquiries, please reach out to our support team directly.

pgjili retains your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable anti-money laundering and gaming regulations. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention procedures. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required period. We review our data retention practices regularly to ensure that we are not holding personal information for longer than necessary. If you have specific questions about how long we keep a particular type of data, please contact our support team for clarification. You can also refer to our Terms and Conditions for further context on account and data management.